Privacy Policy

Your data is safe with us


We aim to earn your trust. For this reason, we strictly adhere to legal regulations on data protection and do everything to protect your privacy or your business secrets.


On this website, you can provide us with personal data and data important for obtaining information. We will not use your data for other purposes without your consent.


1. Website Operator

The data you provide is collected, processed, and used by Mindance GmbH. Our employees and involved service providers are required to handle personal data confidentially according to the General Data Protection Regulation (GDPR) and the Federal Data Protection Act (new BDSG).


2. Collection and Use of Data

2.1 Purpose of data collection

We process data that we receive from you, and a legal basis exists, to:

  • Provide you with the content of our website,
  • Optimize our website,
  • Send you information regularly (newsletter),
  • Address your concerns (contact),

2.2 Data we collect

To optimize and secure our websites, we use data that your browser transmits as standard:

  • IP address (address from which you send your request)
  • Referrer (previously visited webpage)
  • Requested webpage or file
  • Browser type and version
  • Operating system used
  • Device type
  • Time of access

These data are not assigned to specific individuals by us. They are used exclusively for statistical purposes. Evaluations are only performed in anonymized form.


Furthermore, we collect data actively transmitted by you (via email or other ways). These data help us to process your concerns and possibly contact you. Only the data necessary for these purposes are stored and processed. Only if necessary, do our employees have access to your data.


2.3 Legal basis for data processing


Applicable data protection law (=EU General Data Protection Regulation) allows the processing of your data (=personal data), for:

  • Website optimization, if we have a legitimate interest and can assume you have no serious objections (Legitimate interest Art. 6 Para. 1 lit. f GDPR),
  • Generation of statistics on website use (Art. 6 Para. 1 lit. a GDPR),
  • Processing personal data in a newsletter with consent (Art. 6 Para. 1 lit. a GDPR),
  • Collection and processing of voluntarily transmitted personal data for the purpose of addressing your concerns (Consent Art. 6 Para. 1 lit. a GDPR),

2.4 Statistics using data transmitted by my browser


The following anonymized (=without personal reference) statistics are created:

  • Visitor numbers: visitors, sessions, page views, and search engine robots.
  • Visitor behavior: duration per session, page views per session, and bounce rate.
  • Visitor numbers: visitors, sessions, page views, and search engine robots.
  • Page analysis: entry pages, exit pages, error pages, most visited pages, pages with high bounce rates, and search terms.
  • Origin pages: all origin pages and referring pages.
  • Visitor locations
  • Browsers & Systems: browsers, browser versions, operating systems, and operating system versions.

2.5 Who can receive data from me?


In the course of processing, your data may be transmitted to:

  • People within our company directly involved in data processing,
  • Service providers who are contractually bound and obliged to confidentiality and perform partial tasks in data processing,
  • External companies, if necessary. Examples include postal services for delivering letters.

Otherwise, we only pass on your personal data - apart from legal or regulatory notification obligations - with your express consent.


Data is not transferred to countries outside the European Union.


2.6 How long will you store my data?


We store your data for the time we need to achieve the purposes set out in 2.1. However, there are legal regulations (e.g., the Tax Code § 147) that compel us to retain selected records for six or ten years in certain cases. After the retention period, we delete data that is no longer needed.


3. Web Analytics and Cookies


Data for marketing and optimization purposes are collected and stored on this website. Usage profiles can be created under a pseudonym from this data. Cookies may be used for this purpose. A cookie is a small text file stored on a computer when visiting a website. Cookies allow us to adapt our website to the interests of users or to save user data so they do not have to be re-entered each time by the user.


The data collected with this technology are not used to personally identify the visitor of this website without the separately granted consent of the person concerned and are not merged with personal data about the bearer of the pseudonym.


We offer you the possibility to decide about the setting of cookies in the area of our offer within the scope of Consent Management ("Cookie Banner"). You have the option to change the decision made there at any time and to grant or revoke your consent retrospectively.


4. Security Precautions


We have taken precautions to secure the personal data you provide. Thus, we grant access to personal data only to employees who need it to perform a specific activity. Furthermore, the servers where personal data are stored are in a specially secured data center.


5. External "Links"


As a content provider according to § 7 Para.1 of the Telemedia Act, Mindance GmbH is responsible for its "own content" that it makes available for use according to general laws. This own content must be distinguished from cross-references ("links") to the content provided by other providers. The cross-reference makes "foreign content" available for use in this manner. "Links" are always "living" (dynamic) references.


Mindance GmbH did check the foreign content for possible civil or criminal responsibility when the link was first established. However, it does not constantly check the contents it refers to in its offer for changes that could re-establish responsibility. If it is determined or pointed out by others that a specific offer to which it has provided a link triggers civil or criminal liability, it will remove the reference to this offer.


6. Third-party Providers - Analytics, Marketing, Social Media, and Online Appointments

6.1 Google Analytics


This website uses the web analysis tool "Google Analytics." The purpose of the deployment is the "demand-oriented design" of this website. With this "legal" term, it means that we analyze the usage behavior of visitors to this website, for example, to find out based on which search terms in search engines this page is found and accessed. We can also recognize by logging the accessed pages which information offers from us are possibly particularly interesting (because more frequented) and what we could possibly do to better design other pages to make them interesting for you. Web analysis also allows us, above all, to recognize and fix errors of the website, e.g., through faulty links.


Google uses so-called "cookies," text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a server of Google in the USA and stored there. We point out that on this website, Google Analytics has been extended by the code "anonymizeIp" to ensure an anonymized collection of IP addresses (IP anonymization).


Google will use the collected information to evaluate your use of the website, to compile reports on website activities for the website operators, and to place ads based on previous visits of a user. Google will also transfer this information to third parties if required by law or insofar as third parties process this data on behalf of Google.


Furthermore, the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google as well as the processing of this data by Google can be prevented by downloading and installing the browser plugin available under the following link.


Here you can find more information on the terms of use and privacy policy of Google Analytics.


6.2 Use of Google Remarketing


This website uses the remarketing function of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA. The function is used to present interest-based advertisements to website visitors within the Google advertising network. A so-called "cookie" is stored in the visitor's browser, which makes it possible to recognize the visitor when he or she accesses websites that belong to Google's advertising network. On these pages, advertisements may be presented to the visitor that refer to content that the visitor has previously accessed on websites that use Google's remarketing function.


According to its own statements, Google does not collect any personal data in this process. If you do not wish to use Google's Remarketing function, you can generally disable it by making the appropriate settings under www.google.com. Alternatively, you can disable the use of cookies for interest-based advertising via the Advertising Network Initiative by following the instructions at www.networkadvertising.org.


6.3 Use of Facebook Links


Our website has links to the social network facebook.com, which is operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The links can be recognized by the Facebook logo (currently: white "f" on a blue tile).


When you call up such a link from a page of our website, your browser establishes a connection with Facebook's servers. We have no influence on the extent of the data that Facebook collects and therefore inform you according to our state of knowledge:


By calling up the link, Facebook receives the information that you have accessed the corresponding page of our website. If you are logged into Facebook, Facebook can assign the visit to your Facebook account. Even if you are not a member of Facebook, there is still the possibility that Facebook will find out and store your IP address.


Please refer to Facebook's privacy notices for the purpose, scope of data collection, further processing and use of the data by Facebook, and your rights and setting options for protecting your privacy.


6.4 Use of Twitter Links


Our website contains
links to the social network twitter.com, which is operated by Twitter, Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA ("Twitter"). The links are marked with a Twitter logo.


When you call up such a link from a page of our website, your browser establishes a connection with Twitter's servers. We have no influence on the extent of the data that Twitter collects. Please refer to Twitter's privacy notices for the purpose, scope of data collection, further processing and use of the data by Twitter, and your rights and setting options for protecting your privacy.


6.5 Use of Mailchimp for Newsletter and Email Marketing


If you have expressly consented according to Art. 6 Para. 1 S. 1 lit. a GDPR, we use your email address to send you our newsletter. Currently, providing an email address is sufficient for receiving the newsletter. Cancellation is possible at any time, for example via a link at the end of each newsletter.


For sending newsletters as well as personalized information and service mails, we use a software solution from "The Rocket Science Group LLC d/b/a MailChimp, (675 Ponce De Leon Ave NE, Suite 5000, Atlanta, Georgia 30308 USA, privacy@mailchimp.com).


6.6 Appointment Booking Form


This website uses TIMIFY – TerminApp GmbH, Sperberstr. 23, D-81827 München, Germany. TIMIFY operates an online appointment booking solution. In the online appointment booking solution, registered entrepreneurs ("service providers") can make available appointments for their services that can be viewed and non-bindingly booked online through this online appointment booking solution. Visitors to the online appointment booking solution have the opportunity to view the appointments offered as available by service providers for services through the online appointment booking solution and to book such appointments as registered users ("appointment bookers") non-bindingly.


The online appointment booking solution is accessible via the TIMIFY website (http://www.timify.com) ("Website") as well as via apps available for certain mobile devices and desktops (hereinafter "Apps"). In addition, TIMIFY offers the possibility to integrate the online appointment booking solution on the website of service providers (TIMIFY Button") and in online presences of service providers on certain third-party platforms (TIMIFY Widget").


TIMIFY places great importance on the protection of your personal data and collects, processes, and uses personal data of users (visitors, appointment bookers, and service providers) of the online appointment booking solution ("users") exclusively to the extent and for the purposes described as well as in compliance with applicable data protection laws. (https://www.timify.com/de/legal#privacy)


7. Change of Privacy Policy


We reserve the right to change our security and privacy measures if this becomes necessary due to technical development. In these cases, we will also adjust our data protection notices accordingly. Therefore, please note the current version of our data protection notice.


8. Self-responsibility


We must point out that information of a confidential nature via web pages and/or the email addresses contained therein is not encrypted. As the sender, you are responsible for sending the information. Please note that this privacy notice is an integral part of our website and our communication. By transmitting information via this website or email, you agree to the procedures described in this privacy policy.


As more secure communication channels, we offer you the option to contact us by phone or mail. Instructions on how to encrypt emails can be found here.


9. Rights of the data subjects


In accordance with Art. 15 GDPR, you have the right to obtain information about your personal data stored by us, including any recipients and the planned storage duration. If incorrect personal data is processed, you have the right to correction according to Art. 16 GDPR. If the legal requirements are met, you may request the deletion or restriction of processing (Art. 17 and 18 GDPR), object to processing (Art. 21 GDPR), and have the right to data portability (Art. 20 GDPR). If the processing is based on consent (Art. 6 Para. 1 lit. a or Art. 9 Para. 2 lit. a GDPR), you can revoke it at any time with effect for the future. If you believe that the processing of your personal data violates data protection law, you have the right to file a complaint with a data protection supervisory authority of your choice according to Art. 77 Para. 1 GDPR.


You can reach us at Mindance GmbH, Flottwellstr. 4-5, 10785 Berlin.


10. Data Protection Questions


If you have questions about this data protection notice, our internal data protection coordinator is available to assist you.


pme Familienservice GmbH
Flottwellstr. 4-5, 10785 Berlin
Phone: 030 26393570
Data Protection Coordinator: Lars Richter
E-Mail: lars.richter@familienservice.de


Data Protection Officer of our company is Karl-Uwe Lüllemann. The Data Protection Officer can be reached as follows:


SK-Consulting Group GmbH
Osterweg 2; 32549 Bad Oeynhausen
E-Mail: datenschutz@familienservice.de
Date: 17.04.2024


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